Indonesia (EN), ID IDR
You are currently shipping to Indonesia (EN) and your order will be billed in ID IDR.
Indonesia (EN) (selected) ID IDR
Armenia Australia AU $ Austria EU € Azerbaijan Bahrain BHD Belgium EU € Brunei Bulgaria EU € Cambodia US $ Canada CAD China / 中国 ¥ Croatia EU € Czech Republic EU € Denmark EU € Egypt Estonia EU € Finland EU € France (EN) EU € France (FR) EU € Georgia Germany EU € Greece EU € 香港特別行政區 HK $ Hong Kong SAR HK $ Hungary EU € India IN ₹ Indonesia (EN) ID IDR Indonesia (ID) ID IDR Iran Ireland EU € Israel IL ₪ Italy EU € Japan /日本 ¥ Jordan Kazakhstan Kuwait KW KWD Latvia EU € Lebanon Libya Lithuania EU € Luxembourg EU € 澳門特別行政區 HK $ Macau SAR HK $ Malaysia MY RM Malta EU € Mauritius Mexico MX Mex$ Mongolia Morocco Myanmar Netherlands EU € New Zealand NZ $ Norway Oman OMR Pakistan Panama US $ Philippines PH ₱ Poland EU € Portugal EU € Qatar QAR Romania EU € Saudi Arabia (EN) SR ﷼ ريال سعودي (ر.س) SR ﷼ Singapore SG $ Slovakia EU € Slovenia EU € South Africa ZA R South Korea KR ₩ 대한민국 KR ₩ Spain (EN) EU € Spain (ES) EU € Sri Lanka LK ₨ Sweden EU € Switzerland CHF Taiwan TW $ 台灣 TW $ Thailand TH ฿ ไทย TH ฿ United Arab Emirates AE $ United Kingdom GB £ United States Of America (EN) US $ United States Of America (ES) US $ Vietnam VND Việt Nam VND
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What forms of payment can I use?
We accept payment via:
- Credit Card: Visa, MasterCard, JCB, Diners and American Express.
- Virtual Account (BCA). Note: Kindly make payment within the next 24 hours to confirm your purchase.
- QRIS (Gopay). Note: Kindly make payment within the next 15 minutes to confirm your purchase.
What currencies do you accept?
We accept Indonesian rupiah only.
Will CHARLESKEITH.CO.ID store my payment information?
CHARLESKEITH.CO.ID does not store any customer's credit/debit card information. When you pay by credit/debit card, all credit/debit card information is directly transacted in a secure fashion to CyberSource or PayPal, our payment gateway providers.
Why is there a second step needed to authorise my payment?
All payments made via debit cards will have two records, authorisation and settlement. Authorisation refers to funds held by the bank, and settlement refers to the process where the merchant has captured the fund that was on hold previously. Please note that you are only charged once although there are two separate records of authorisation and settlement. Please check with your bank for further clarification.
My payment has been declined, what should I do?
If payment is made via Virtual Account, please check your "Order Confirmation" email and make the payment again.
If payment is made via Credit Card or QRIS, kindly try again and input the correct information, such as log-in details, card number, CVV number, expiry date, etc.
If the problem persists, contact your issuing bank or try an alternative mode of payment. For further assistance, please contact us at email@example.com.
Why are there extra charges reflected on my credit card bill?
Your issuing bank may impose small administrative charges for overseas usage. Please contact your bank for further information.
Why do I see double records on my online bank statement for my purchase?
All payments made using a debit card will result in two records: authorisation and settlement. You will see both records reflected on your online bank statement. Authorisation refers to funds held by the bank while the payment is in the process of being approved or declined. Settlement refers to the actual payment (i.e the merchant has captured the fund that was on hold previously). Please note that although there are two records, there is only one single charge. For further clarification, please speak to your bank.